Kerbside Collection FAQs
How do I know my collection day?
Go to our What Is My Collection Day? page
We recommend downloading the Antenno App to receive kerbside collection alerts for your area.
All you need to do is install the app from the App Store or Google Play and save places you care about, such as your home, work, rental property or school. Antenno will notify you when something relevant to your chosen place(s) arises.
Go to our Antenno page for more information and links to download the app
What do I do if my bin wasn’t emptied?
If your bin hasn’t been collected, please contact Council.
Phone: 03 520 7400
Email: mdc@marlborough.govt.nz
Please note: Bins must be put out by 7am with lids closed flat. Any bins that are over filled or overweight (max 70kg) will not be collected. All collections are CCTV recorded.
Broken/lost/stolen bins
Have a lost stolen or broken bin? Please contact council.
Phone: 03 520 7400
Email: mdc@marlborough.govt.nz
How do I get rid of green waste?
Green waste cannot be put in the red waste bin. Council encourages people to compost at home if possible. Otherwise, you can take green waste to the facility in Blenheim and Picton (there is a charge for this). There are also a number of commercial operators who will pick up green waste from your property for a monthly fee.
Can I change the size of my bin?
The cut off for changing your bin size has lapsed. We can put you on a bin change request list but there is a long wait. If you have special circumstances as to why you need your bin size changed, please contact Council.
Phone: 03 520 7400
Email: mdc@marlborough.govt.nz
What happens when I move house or the number of people living in my dwelling changes?
Council recognises household circumstances change – contact us for more information.
Phone: 03 520
7400
Email: mdc@marlborough.govt.nz
What day do I put my bin out on a public holiday?
Kerbside collection will continue on all public holidays, except for Christmas Day, Good Friday and Anzac Day. On these days, collection will be on the following calendar day.
If in doubt – leave it out. We will be by to collect it.
Will the glass only crate be collected on the same day as the recycling bin?
Yes.
Please note the yellow recycling bin and the maroon glass crate are collected the same day but by different trucks. Don’t panic if you see one has not been emptied. A second truck will come along at some stage to empty it.
I haven’t received my bin
If you still haven’t received your bin please email WMM@Marlborough.govt.nz or phone council on 03 520 7400
How do I place my bin on the kerb for collection?
Instructions are labelled clearly on the lids of each bin. Place bins half a metre apart with the lid opening to the kerbside.
Will any new expansion areas in the future include my property?
We will be reviewing collection areas in the future.
Where do I place my incontinence products?
All incontinence products, nappies and dog poo bags can go directly in your red waste bin.
How long can I use my supply of rubbish bags?
Council rubbish bags are no longer collected kerbside. They can be disposed of, at no cost, at transfer stations, the Waste Sorting Centre or the Resource Recovery Centre.
I am a commercial business outside of the CBD. Can I get a recycling bin?
We can offer commercial businesses outside of the CBD recycling at a cost (including Waste and Recycling collections) of:
Low volume | 80 litres | $140 annually |
---|---|---|
Standard volume | 140 litres | $160 annually |
High volume | 240 litres | $200 annually |
This service will be phased in from 1 July so if you wish to receive this service, please contact
Phone: 03 520 7400
Email: mdc@marlborough.govt.nz
How is the kerbside collection service funded?
The service is paid for via a targeted rate.
This means that only households in the area of service are charged. This is a separate charge from other rates and will be listed on future rating statements as Kerbside Rubbish and Recycling Charge.
How is the targeted rate calculated?
The calculation of the targeted rate includes all costs associated with the service and is divided by the number of households within the area of service. This ensures that all households within the area of service pay the same amount.
How much does the service cost me annually?
For residential kerbside collection:
Low volume | 80 litres | $140 annually |
---|---|---|
Standard volume | 140 litres | $160 annually |
High volume | 240 litres | $200 annually |
For commercial (outside of CBD). General waste only:
Low volume | 80 litres | $80 annually |
---|---|---|
Standard volume | 140 litres | $100 annually |
High volume | 240 litres | $140 annually |
For CBD Commercial, please go to our CBD Collection page:
Go to the CBD Collection page