Online Services Account

New Users: Creating an Account

If you have never used our online services account facility, you will need to create an account. To create a new account, choose the ‘Log In' button in the header of this page.

Next, select the blue ‘Sign up here’ button located under the log in option.

After selecting this button, on the Sign Up screen you will need to enter the following details:

• Email address (your personal email address if creating a personal account or your organisational email address if creating an account for your organisation)
• Password. Password requirements: The password must be at least 10 characters, including at least 3 of the following character types: a uppercase letter, a lowercase letter, a number, a special character (e.g. !`<>,;:_=?*+#."&%()|[]-$^@/) and more than 2 identical characters in succession (e.g. 111) is not allowed.
• Confirm the password
• Select the Sign Up button

After you have created an account you will receive an email, which will contain a code for the activation of your new account. You must use this code to complete the signup process for your My Marlborough account by entering the code on the Complete Signup screen.

Existing Users

Users who have previously registered and created their own online services account can access this using the 'log in' button in the header of this page.

Signing up for Receiving Invoices by Email

If you already have an Online Services Account

1. Log in.
2. Follow the instructions below to select which invoices you'd like to receive via email.

If you do not have an Online Services Account

1. Follow the instructions at the top of this page to set up an account. This includes:
   1. Create login
   2. Go to your email inbox and select the verification code
   3. Log in with the username and password you have just created, then complete your account details.
2. Now, go to the invoice signup page and select which invoices you'd like to receive by email and follow the instructions below to sign up for emails.

Now you have an account and are logged in, you can sign up to receive invoices by email. Below is the screen you will see. Select each tab (Rates Notices, Dog Registration, Sundry Debtor Invoice) to sign up to receive that invoice type by email.