The New Zealand Claims Resolution Service
Dealing with the aftermath of a natural disaster can be stressful for homeowners and it’s important they have access to the independent support they need.
The New Zealand Claims Resolution Service (NZCRS) is a free service that provides homeowners with independent advice, case management where appropriate, and access to legal and technical services after a natural disaster.
Homeowners who are impacted by any natural disasters should talk to their insurer in the first instance. If they have concerns about their claim or are unsure about the process, they can contact NZCRS on 0508 624 or visit the website.
